Keeping up with the latest developments in hotel distribution and online travel marketing can be challenging, with the landscape changing so quickly.

Our consulting team lead by Dr. Sandra Bayer acquired a vast hotel knowledge and experience by working in different environments, cultures and continents. Heiden Hotel Consulting puts this wealth of hospitality know-how to serve your investment and support your business reach higher levels of customer service and operation efficiency.
The needs of every hospitality investment are unique, due to the varied nature of every market and hotel investment.

We will consult you in focusing the right priorities and focus on operations which generate an effective ROI.

Dr. Sandra Bayer’s CV (PDF file)